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JBL Quantum 100X Console Headset Review

Thanks to our friends at JBL for giving us a pair to review!

Over a year ago, I reviewed JBL's Quantum TWS Earbuds - which I rated quite highly. Most notably for it's crisp, immersive audio that plunges you right into the world of the game you're playing. I'm someone who much prefers Headsets over Earbuds any day, so jumping between the two was an interesting contrast for me.

I went into this review with that prior information in mind, and to say outright, I wasn't disappointed with this wired JBL Quantum 100X Console Headset. A few things I had to note when reviewing of course, but otherwise I had a mostly positive experience with it.

Before I dive into this review, I just want to apologise that this review is a little later than expected - it's been a hectic time in my life, so thank you for your patience on this one.

What's In The Box

  • 1 X JBL Quantum 100X Console Headset

  • 1 X Removable and Adjustable Microphone

  • 1 X Windshield foam for the Microphone


  • Built-in Microphone

  • Over-ear cups

  • Detachable Mic

  • Memory foam

  • Light weight

  • Simple to set up and use

  • Mute button

  • One volume wheel


  • Driver sensitivity at 1kHz/1mW (dB) 96

  • Dynamic frequency response range (Hz) 20 Hz - 20 kHz

  • Impedance (ohms) 32

  • Headphone cable length (cm) 120

  • Weight (g) 220

  • Ear Cup External Height (cm) 10.2

  • Ear Cup External Width (cm) 8.9

  • Ear Cup Internal Height (cm) 6.1

  • Ear Cup Internal Width (cm) 4.9

  • Ear Cup Depth (cm) 2.5

  • Driver Size (mm) 40

Headset Compatibility

The Quantum 100X Console Headset is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. I tested it out with what I had on hand, and here's what I found;

  • PlayStation 5 - Instant connection with zero issues - this was the first platform I tried it out on, so off to a good start and flicking between multiplayer titles and single player titles

  • Xbox Series X - While the PlayStation 5 provided crisp clean audio with no connection issues, the second platform I tried the headset with was disappointing. At first, it was difficult to connect the headset at times with the standard XSX controller I was using. It would either not be detected as a device and wouldn't work at all, or it would work for a short period of time, but then randomly cut off. After it would randomly get cut off, I tried a few things including resetting my console, turning my controller on and off again, pretending it didn't bother me that it wasn't working (y'know what I mean) but nothing I did seemed to make it work properly. This was a frustrating thing, particularly as someone who really enjoyed JBL's previous products. However, when I tried it with my new XSX Elite Controller Series 2 Core, it then worked seamlessly with no further connection issues (Luckily I made that purchase when I was reviewing this headset!) With all that being said though, I can't say for certain if what I experienced was an isolated issue with my standard XSX controller, or if it's something that does happen with standard XSX Controllers.

  • PC - Instant Connection with zero issues

  • Nintendo Switch (handheld) - Instant Connection with zero issues

  • Mobile (Samsung Galaxy S9) - Instant Connection with zero issues, and surprisingly it still sounded pretty good even on my phone

Me pretending to think about a game to pick off my backlog but really I'm going to replay TLOU instead

Here's a few games I played and tested it with (some titles I played start to finish with the headset on the whole time, and some just a bit to get a bit of variety with sound)

  • EA Sports FC 24

  • Call of Duty Modern Warfare II

  • Fall Guys

  • Halo: Master Chief Collection

  • Alan Wake II

  • Soma

  • Hellblade: Senua's Sacrifice

  • Barton Lynch Pro Surfing

  • God of War: Ragnarok

  • Fears to Fathom: Carson House

  • Midnight Scenes: The Highway

  • Bahnsen Knights

  • Rollerdrome

Whether it was to become immersed in a game and forget about the world for a little while, or just chatting with friends on a multiplayer title, this headset worked perfectly, for me, in any gaming situation. For me, I game in an isolated room as it is, so there wasn't too much volume adjusting I had to do.

When it comes to something such as noise control specifically, I didn't find any noises in my household distracting with this headset on. Of course, this will vary in each household and depending on your style of gaming. As I mentioned above, I game in a more isolated section of my house (my room) so I don't have too much noise or distraction as it is, so noise control features for me wasn't too much of a feature that I was missing strongly.

One of the biggest aspects I was most curious about though, was the compatibility. I'm thrilled that this headset is compatible with multiple platforms. As someone who jumps around console to console, particularly between Xbox and PlayStation, it's nice not to constantly switch headsets around, and it's nice to keep it consistent.

Snapshot Pros, Cons & Mixed


  • Crisp audio

  • Multi-Platform compatible

  • Simple to plug in and use

  • Light weight

  • Memory foam works well

  • Budget friendly


  • Technical difficulties with XSX standard controller connection


  • Detachable Mic can feel a little awkward taking out - it almost feels like it's going to snap

  • Can sound a little on the lower side at times


The JBL Quantum 100X Console Headset delivers in crisp audio sound across various platforms. It's great if you're looking for something that's still good quality, but doesn't break your budget. If you're looking for a headset with more features, such as higher quality noise control, you'll have to look at the higher price tagged headsets. I highly recommend these if you're someone like me who does jump between multiple platforms, and are just looking for a basic, good quality headset for general gaming. If that's the case for you, then look no further than the JBL Quantum 100X Console Headset.

Thanks again to our friends at JBL for supplying us with this headset for review

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